A Video FAQ with Mark A. Williams.
When you get into a dispute between the franchisor and the franchisee the first place to look is the franchise agreement. I would say in almost every circumstance that franchisor has written that agreement to include what state you have to go to and whether or not you can go to court or you have to go to arbitration. What you want to do if you get into a dispute is to check out your franchise agreement and see what it says. If it doesn’t have any provision, then you have to look at the law of your state to determine whether or not the courts would apply the law of your state or the law of another state. There are a lot of factors to make that determination.
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