Internal Revenue Service Experiences Computer Issues

Last week, the Internal Revenue Service experienced wide spread computer issues. On Wednesday, February 3, many of IRS’s computer systems became unavailable. Within 24 hours after initially reporting the outage, the IRS announced it had resumed processing individual and business tax returns. Initial reports indicate that the outage was caused by a hardware failure.

The IRS is telling taxpayers they should not take additional action in response to the outage. While the outage prevented the IRS from accepting returns, reports are that the outage should not affect taxpayers who filed prior to February 3 or before the outage occurred that day. For taxpayers who submitted returns during the outage through tax preparation services such as H&R Block and Turbo Tax, those services held returns until the IRS resolved its computer issues.

The IRS is also indicating that the issues should not create any delays in taxpayers receiving refunds. The IRS is continuing to state that 9 out of 10 taxpayers should receive their refunds with 21 days after being accepted by the IRS. If you have filed your return, you can check the status of your refund using the “Where’s My Refund?” tool at https://www.irs.gov/Refunds.

For additional information about the outage, visit the IRS website at https://www.irs.gov/uac/Newsroom/IRS-Experiencing-Systems-Outage2. Additional information may be released as the IRS continues to examine the cause of the outage and monitor for any issues.

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